Wednesday 26 May 2021
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8 Ways IoT Devices Can Improve Your Business Office
By now, you're very aware of the hugely successful IoT implementations some companies have released into the market. Wearables, smartphones, smart cars, and even smart traffic lights have made headlines across the world. But what about the stuff that doesn't make headlines? Some IoT applications—such as those we use around the office—may not be as exciting as others, but that doesn't mean they aren't as useful or interesting.
In this article, you'll learn about IoT applications that are revolutionizing the workplace and how each of them can add value to products and services we didn't even know could be automated. From coffee machines to smart office heat mapping, these are 8 ways your office could be getting smarter in the near future.
Tuesday 25 May 2021
Leveraging Tech to Improve Customer Experience: 11 Smart Techniques
The importance of customer experience has taken off in recent years. As competition becomes the norm in many digital and application spaces, the interaction that the consumer has with a company becomes more important. CX is vital in helping a company retain its customers and grow its customer base through organic referrals.
Luckily, technology offers several ways for businesses to improve their customer experience. In this article, 11 members of the Forbes Technology Council explain some techniques businesses can use to improve their customers' experience.
How Starbucks is using AI to improve the customer experience
At Microsoft's Build conference, Starbucks showed how artificial intelligence is helping them better predict what customers may be in the mood for by considering such factors such as weather, location, and user preferences.
Monday 24 May 2021
Create a connected business powered by Microsoft
Imagine you've worked hard to plan and strategize your IoT roadmap. You've finally established what devices you want to connect and how you're going to use that data to drive growth for your business. You've also convinced the board and other stakeholders about your strategy and have gotten the green light to begin ASAP. So you're all set, right? Well, not exactly. What's missing is one of the most challenging and crucial steps for most companies—one that can completely make or break your entire initiative: choosing the correct platform on which to execute your IoT program.
Ideally, you want a platform that allows devices to connect seamlessly —of course—but you also need flexibility, scalability, security, and the ability to transform data into dashboards to obtain insights.
In this infographic, you'll learn how Microsoft IoT Central meets all of these requirements while delivering an intuitive and highly customizable UI that can and will adapt to your business, not the other way around.
Protect your e-commerce business with Fraud Protection
Microsoft Dynamics 365 Fraud Protection is a cloud-based solution designed to help e-commerce merchants decrease costs associated with fraud, increase acceptance rates, and improve the customer shopping experience. With Microsoft Dynamics 365 Fraud Protection, you can combat payment and account-creation fraud with adaptive AI technology. Additionally, you can connect to a network of other knowledgeable merchants to gather quality insights while improving customer service with the built-in escalation support tool.
Discover how you can take an innovative approach to boost your e-commerce revenue with Microsoft Dynamics 365 Fraud Protection in this video.
Friday 21 May 2021
Leading the IoT: Gartner insights on how to lead in a connected world
The IoT is changing today's organizations into digital businesses. It's also creating innovative business models, boosting efficiency, and fostering engagement in both employees and customers. Change is not always smooth, however. Sometimes the only way to adapt and stay relevant is by radically reinventing the way things have been done in the past, which can be a painful process for some companies.
There are other barriers to entry for IoT as well: most enterprises don't know where to start implementing the technology; moreover, if strategies do exist, there's almost always a conflict regarding who owns them. During these discussions, it's the job of the CIO to fill the resulting IoT leadership void.
This book provides CIOs and IT leaders with a solid foundation for starting business conversations, developing initiatives, and creating successful IoT strategies with a quick time-to-market. Subscribe now to download your copy.
View: Leading the IoT: Gartner insights on how to lead in a connected world
The Workforce of the Future eBook
New levels of connectivity and advanced technologies like AI enable businesses to process more data on a larger scale. AI plays one of the biggest roles—in terms of disruption and resulting opportunity—for our industry and our workforce. As we look to a future powered by a partnership between computers and humans, we must address these challenges head on: How will AI impact employment and jobs? How do we ensure that AI is designed, used, and governed responsibly? Explore answers to these questions and more in this valuable eBook.
Thursday 20 May 2021
Mazik Global innovates while navigating healthcare compliance best practices
Learn how Mazik Global used Dynamics 365 and PowerApps to develop applications for COVID-19 in this video. MazikCare is a healthcare cloud platform based on Microsoft Dynamics and Power Platform that provides a flexible, modular approach to healthcare business management. Mazik Global continuously innovates with solutions such as this by utilizing Microsoft platforms.
ROI Azure Synapse
This infographic shows how @Microsoft Azure Synapse brings Big Data and Data Warehousing together in a single service to provide limitless analytics.
Wednesday 19 May 2021
New survey finds 22% of Americans have been targeted by digital fraud related to COVID-19
COVID-19 has shifted the economic landscape in unprecedented ways, driving dramatic increases to ecommerce businesses. New research from TransUnion shows the impact on markets in two key findings: a 23% increase in global e-commerce transactions and a parallel 22% uptick in e-commerce fraud. This thought leadership article from Forbes details the findings, educates merchants about potential disruptions, and advises consumers on how they can avoid falling victim to fraud.
FINNING | Challenges and Opportunities with IoT Apps on Azure Cloud
Every role within an organization needs specific tools and data to do their job as best they can. This task is more complex than it sounds, though. Without the required scalability and customization options, even small businesses can struggle when obtaining relevant information, let alone large, multinational corporations.
If done right, however, the payoff is well worth it. Companies gain access to previously untapped data sources and the ability to filter such data according to each person's role within the organization. When combined with the right integrated productivity tools and digital collaboration software, this allows for unparalleled levels of adaptability, efficiency, and risk management.
In this video, you'll learn how Finning has utilized IoT to connect its entire organization, enabling each person to view relevant data depending on their role within the company.
Tuesday 18 May 2021
Best practices infographic
Microsoft advocates for financial practices that foster productivity and help businesses reach their revenue goals. This infographic lists six essential concepts that drive long-term financial sustainability and growth.
The Role of AI and People Analytics in Developing the Leaders of Tomorrow
While investment in digital business solutions continues to increase, employees remain the lifeblood of every enterprise. This article from Forbes covers key ways AI and analytics help organizations hire the right people and train them for success.
Friday 14 May 2021
Make data-driven decisions with payment predictions
Make data-driven decisions with customer payment predictions, cash flow management, and forecasting. Learn more about managing risk and fraud with Microsoft by subscribing!
Thursday 13 May 2021
Building Autonomous Systems with Microsoft AI
This video is a powerful example of how autonomous systems can be aligned to intelligently perform routine tasks. Toyota Material Handling partnered with Microsoft using AirSim (an open source simulation platform originally developed to teach drones or robots to learn in high fidelity simulated environments) to train a forklift on tasks like picking up a pallet. This video illustrates the vision for a future warehouse with pre-trained, intelligent forklifts assisting people in everyday activities.
Incredible Real-World Applications Prove the IoT Is Here to Stay
As author Peter Daisyme accurately puts it, "While many people debate whether little computers in wrist devices, clothing, refrigerators and vehicles will truly change our lives, actionable change is already occurring on the business application side of the IoT." Regardless of which side of the argument you're on, the impact the IoT is having in our societies at a macro level is undeniable.
While you're reading this, devices that measure and predict air pollution, vehicle traffic levels, machine failure rates, fire warnings, and crime rates are being employed to improve the lives of hundreds of thousands of people. And as cities and businesses become more interconnected by the hour, we'll find more and more useful ways in which the IoT can help us better utilize our resources and lift the burden we put on our environment.
In this article, you'll gain deeper insights into how IoT devices are being used by companies and governments alike to obtain accurate data across many potentially life-saving use cases. You'll also learn about what the future holds in store for us as cities powered by artificial intelligence become near-sentient beings capable of reacting in real time to the habits and living conditions of their inhabitants.
Wednesday 12 May 2021
Building an AI Powered organization
The business world is rapidly changing. It is estimated that AI will add $13 trillion to the global economy over the next decade-and yet from thousands of executives surveyed, only 8% of firms are adopting core practices that fully support implementation. Businesses arrive at progress slowly, reflecting a failure to rewire within the organization. This article from Harvard Business Review demonstrates how companies can make a successful shift to utilizing AI and setting themselves up for success.
The City of Houston: Security as a job
For the city of Houston, modernization is an opportunity for secure government operations. The three main solutions officials focus on are disaster recovery/response, school safety, and transportation. By accessing more secure data with Microsoft IoT innovation, the city of Houston can respond to any crisis and ensure public safety.
Tuesday 11 May 2021
2 Types of Artificial Intelligence
Bring the future into your business today with AI. Explore two types: Pre-Built and Custom Built. Pre-Built AI has cognitive services - deep learning cognitive capabilities ready to use (vision, speech, knowledge, translation, etc.), whereas Custom Built AI uses machine learning capabilities to analyze data to build and an artificial neural network to address specific problems not covered by Cognitive Services.
The 3 phases of an effective IoT strategy
IoT is quickly becoming the most important business revolution of the digital age, with its implications being felt across all industries worldwide. However, unlocking the true potential of IoT requires not only a clear roadmap with specific objectives, but also a solid front-end and back-end infrastructure that's capable of making sense of the data obtained. It's for this reason that both public and private organizations sometimes struggle when implementing a successful IoT strategy and fail to reach the desired return-on-investment (ROI).
To address the risks you may encounter with IoT, we've created this short, insightful infographic. After reading it, you'll have a better idea of the tools and actions you should be executing during each of the three stages of IoT implementation to overcome challenges and maximize effectiveness. You'll also obtain a straightforward checklist that your teams can refer to when establishing or optimizing their strategies.
Friday 7 May 2021
Replace labor redundancy and manual tasks with digital efficiency. Subscribe now to learn more.
Digital technology has forever changed the dynamics between customers and companies. Companies must continually reinvent their business by going one step ahead of ever-evolving digital trends or risk becoming silent observers while their industry is led by other businesses more adept at digital transformation.
Subscribe now to learn how your business can leave behind inefficient processes, duplicate tasks, and a reliance on physical workplace tools to become an active player in today's digital game.
Thursday 6 May 2021
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Microsoft Analytics and AI spark innovation and enable endless opportunities for using your data to foster growth. Subscribe now!
Accelerate your financial performance with Dynamics 365 Finance
Learn how organizations drive profitability and innovation using predictive financial insights with Microsoft Dynamics 365 Finance. Dynamics 365 Finance enables users to modernize their global financial operations, monitor performance in real time, predict future outcomes, and make data-driven decisions to foster business growth.
Wednesday 5 May 2021
Future Generali uses Microsoft AI to Deepen Customer Engagements
Future Generali India Life Insurance Co. Ltd. adopted the use of REVA, a chatbot built on the Microsoft Bot Framework, which plays a key role in driving insightful conversations with its customers. In this video, see how the company has already seen an increase in the customer satisfaction rate by 91%, which won them the Microsoft and CNBC TV18 #AIForAll award for leveraging AI for enhancing customer engagement.
The most common types of healthcare fraud
The healthcare sector faces constant threats from fraud, waste, and abuse. It's estimated that $455 billion is lost every year from FWA. This informative thought leadership piece outlines the many kinds of fraud affecting the healthcare system, including false billing, upcoding, unbundling, and unnecessary services.
Tuesday 4 May 2021
Maturity of effort infographic
Microsoft promotes a mature view of risk analytics. This infographic details the tiers of maturity many organizations must work through before reaching an advanced degree of security.
FINNING | Digital Transformation on the Azure Cloud
In 2015, Finning decided to upgrade its customer experience strategy. The goal: to double down on interconnectivity and integration by using IoT devices to obtain data from all available touchpoints.
Watch this video to learn how Finning managed to overcome two of the construction industry's main challenges—disconnected data and paper-based processes—and reap the benefits of digital transformation with Azure IoT.
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