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Future Generali uses Microsoft AI to Deepen Customer Engagements

Future Generali India Life Insurance Co. Ltd. adopted the use of REVA, a chatbot built on the Microsoft Bot Framework, which plays a key role in driving insightful conversations with its customers. In this video, see how the company has already seen an increase in the customer satisfaction rate by 91%, which won them the Microsoft and CNBC TV18 #AIForAll award for leveraging AI for enhancing customer engagement.

Cloud computing will be a gold mine in the post-COVID era

Companies needed to embrace change as the COVID-19 pandemic brought new challenges and continues to have a multi-sector impact on nations, businesses, and citizens. As cloud computing continues growing, there are three major trends for the post-COVID era: cost optimization, containerization and serverless computing, and edge computing. Understand these various cloud options and see how they're going to play out in the near term.

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Microsoft Azure Arc: Enabling management & data services outside Azure infrastructure

Microsoft Azure Arc is a set of software technologies that is designed to help companies meet their governance challenges and make Azure services available everywhere across their diverse and sometimes sprawling infrastructures. With Azure Arc, familiar Azure tools, technologies, and methods can be used across environments, including environments with limited or no connectivity to Azure. Subscribe to stay connected—we'll help you navigate the world of Azure Arc and unleash the potential for growth within your company.

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In an era of distractions, Microsoft wants AI to be your coworker

Microsoft is aiming to adapt its productivity suite to a short-attention-span world, bringing years of research into products like PowerPoint, Outlook, and Excel. This article outlines how after years of slavishly digitizing and formatting words, numbers, and images, future versions of Word, Excel, and PowerPoint will be much more aware of your work and how you do it. Intelligent algorithms will find patterns and meanings in the data and use the insights to help you get through your day more efficiently. This transition to smarter work software has already begun.

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Analytics & AI solution video

This video is a quick introduction to Microsoft Analytics and AI, explaining how to expand the reach of your data insights and gain increasing levels of efficiency and personalization. By harnessing the power of Microsoft Analytics, you can inform and drive intelligent automation through AI and machine learning. 

Telstra eyes monitoring and securing its hybrid cloud with Azure Arc

Telstra is creating a highly secure infrastructure that's fully connected under a single control plane. Data security and regulatory compliance are at the forefront of its mission, as it builds and architects applications in a connected cloud. In moving its on-premises datacenters and consolidating them in the cloud, and also leaning on edge computing and various cloud platforms to deliver distributed telecommunications services, Telstra is relying on the adaptability and control of Microsoft Azure Arc to implement a single control plane across all platforms. This helps Telstra on its mission to grow its service offerings as Australia's leading telecommunications company.

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