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Digital technology has forever changed the dynamics between customers and companies. Companies must continually reinvent their business by going one step ahead of ever-evolving digital trends or risk becoming silent observers while their industry is led by other businesses more adept at digital transformation. Subscribe now to learn how your business can leave behind inefficient processes, duplicate tasks, and a reliance on physical workplace tools to become an active player in today's digital game.

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Microsoft Analytics and AI spark innovation and enable endless opportunities for using your data to foster growth. Subscribe now!

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Accelerate your financial performance with Dynamics 365 Finance

Learn how organizations drive profitability and innovation using predictive financial insights with Microsoft Dynamics 365 Finance. Dynamics 365 Finance enables users to modernize their global financial operations, monitor performance in real time, predict future outcomes, and make data-driven decisions to foster business growth.

Future Generali uses Microsoft AI to Deepen Customer Engagements

Future Generali India Life Insurance Co. Ltd. adopted the use of REVA, a chatbot built on the Microsoft Bot Framework, which plays a key role in driving insightful conversations with its customers. In this video, see how the company has already seen an increase in the customer satisfaction rate by 91%, which won them the Microsoft and CNBC TV18 #AIForAll award for leveraging AI for enhancing customer engagement.

The most common types of healthcare fraud

The healthcare sector faces constant threats from fraud, waste, and abuse. It's estimated that $455 billion is lost every year from FWA. This informative thought leadership piece outlines the many kinds of fraud affecting the healthcare system, including false billing, upcoding, unbundling, and unnecessary services.

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Maturity of effort infographic

Microsoft promotes a mature view of risk analytics. This infographic details the tiers of maturity many organizations must work through before reaching an advanced degree of security.

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FINNING | Digital Transformation on the Azure Cloud

In 2015, Finning decided to upgrade its customer experience strategy. The goal: to double down on interconnectivity and integration by using IoT devices to obtain data from all available touchpoints. Watch this video to learn how Finning managed to overcome two of the construction industry's main challenges—disconnected data and paper-based processes—and reap the benefits of digital transformation with Azure IoT.