Would you be will to let anyone nosey around your computer and see all your files and change setting to your systems.
it is a common scam where you receive a call from someone claiming to be from Microsoft or a technical support company. They say they have been notified by your Internet Service Provider stating you have a number of viruses or problems with you system, they ask you to log onto a page so you can let them take control of your PC or server. At this point you now have given over access to them to do what they want to your computer or network.
The main operating system they deal with is Microsoft windows and they are not too up to date as to start with Linux or Mac OS.
Once they have control they have you caught if u should it down your PC or network can be locked out to you or they can install a ransom ware program that will require you to make a payment to release your PC.
Here are a few things to help you.
1. Microsoft or Internet Service Provider will not call you with a problem to your PC. As they do not monitor PCs or networks. The only thing is they monitor your download limit if you have one.
2. Ask who is you broadband supplier as it is not usual for broadband providers to call about problems with PCs.
It will be OK to call your broadband provider about any calls you had received from them.
3. DO NOT follow their instructions or let them access your systems.
4. Always ask questions about what information they have on you.
5. IF YOU CAN GET THEIR NUMBER AND ANY OTHER DETAILS. PLEASE
PASS IT TO THE POLICE FOR THEM TO FOLLOW UP.
They use remote access software, which a lot of legitimate technical support companies
use everyday to repair and update networks and PCs.
This telephone scam is usually from the criminal scammer looking to extort money or information from the victim.
What I did to the scammers is to pretend to be so stupid and play along with them and as I progress through I ask more stupid questions and eventually have them so mad they normally hang up.
Here is a clip which i found on the Youtube site of a savvy user messing with the scammers.
This clips is courtesy of YouTube and thanks the Creator of the video. there are many more on the site.
So my final thoughts are if you receive a call claiming to be technical support from a computer company that you have not contacted it is probably a scammer call. so just HANG UP on them.